Privacy Policy
Privacy Policy
Last Updated : 23rd of April 2026
Reviewal ("Reviewal", "we", "us", or "our") operates the website at reviewal.io (the "Site") and provides Instagram profile compliance audit services (the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over it.
By using the Site or purchasing the Service, you agree to this Privacy Policy. If you do not agree, do not use the Site or Service.
1. Who We Are
Reviewal is an online compliance auditing agency that helps creators, brands, and online businesses reduce the risk of reach suppression, content removals, and account restrictions on Instagram. We are an independent business and are not affiliated with, endorsed by, or connected to Meta Platforms, Inc., Instagram, or any of their subsidiaries.
Contact for privacy matters: info@reviewal.io
2. Information We Collect
2.1 Information You Provide Directly
- Contact information: name, email address, and any other details you submit through our intake form, contact form, or email correspondence.
- Order information: the Instagram handle you want audited, billing name, billing address, and any notes or context you provide at checkout or during the application step.
- Payment information: payments are processed by our third-party checkout provider, Shopify, and its payment partners. We receive only the limited order data that Shopify makes available to us as the merchant for the purpose of fulfilling your order. We do not receive or store full card numbers, CVV codes, or bank account credentials.
2.2 Information We Access from Public Sources
When you submit an Instagram handle for audit, we collect publicly visible data from that profile, including:
- Profile bio, display name, link in bio, profile picture
- Public posts, reels, story highlights, and their captions
- Follower and following counts, public engagement metrics (likes, comments, views) visible on the account
- Any other information the account has chosen to make public
We do not access private accounts, direct messages, or anything that requires logging into Instagram with your credentials. We do not scrape non-public data.
2.3 Information Collected Automatically
When you visit the Site, we and our service providers may collect:
- IP address, approximate location, browser type and version, device and operating system, referring URL, pages visited, time on page, and timestamps
- Cookie identifiers and similar tracking identifiers (see Section 7)
- Shopify checkout and analytics events
3. How We Use Your Information
We use the information we collect to:
- Deliver the Service — produce, quality-check, and send your audit report
- Process payments, issue receipts, handle refunds, and prevent fraud
- Communicate with you about your order, provide support, respond to inquiries, and send transactional emails
- Operate, secure, maintain, and improve the Site and Service
- Track affiliate referrals and calculate partner commissions through Shopify Collabs
- Comply with our legal, tax, and accounting obligations
- Enforce our Terms & Conditions and protect our rights
We do not:
- Sell or rent your personal information to third parties
- Send marketing emails without your consent
- Access private or non-public Instagram data
- Share the contents of your audit report with anyone other than you
4. How We Share Your Information
We share information only with the limited categories of recipients needed to run the business:
- Shopify Inc. — for checkout, payment processing, order management, and affiliate tracking (Shopify Collabs)
- Email and communication providers — for delivering your audit report and transactional emails
- Cloud hosting and file-storage providers — for hosting the Site and storing audit deliverables
- Analytics providers — for understanding Site usage in aggregate
- Professional advisors — such as accountants, auditors, and lawyers, where necessary
- Government or legal authorities — if required by applicable law, subpoena, court order, or to protect our legal rights
We may also disclose information in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to the acquirer honouring this Privacy Policy.
5. Data Retention
We retain personal information only for as long as is reasonably necessary to:
- Provide and support the Service
- Respond to questions, disputes, and refund requests
- Comply with our legal, tax, accounting, and regulatory obligations
- Enforce our Terms & Conditions and protect our rights
When information is no longer required for any of these purposes, we delete, anonymise, or archive it in accordance with applicable law. You may ask us to delete personal information we hold about you at any time by emailing info@reviewal.io, and we will honour the request except where we are legally required, or permitted, to retain it.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information, subject to retention required by law
- Object to or restrict certain processing
- Port your information to another service
- Withdraw consent at any time where processing is based on consent
- Unsubscribe from marketing communications at any time using the link in the email or by emailing us
To exercise any of these rights, contact info@reviewal.io. We may need to verify your identity before acting on a request.
California residents (CCPA / CPRA)
We do not sell or share personal information as those terms are defined under California law. You have the right to know what personal information we collect, to request deletion, and to be free from discrimination for exercising your rights.
EU / UK / EEA residents (GDPR / UK GDPR)
Our legal bases for processing are: (a) performance of a contract — delivering your audit; (b) legitimate interests — operating, securing, and improving the Service; (c) consent — marketing and non-essential cookies; and (d) legal obligation — tax, accounting, fraud prevention. You have the right to lodge a complaint with your local data-protection authority.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep the Site and checkout working (essential cookies, including Shopify session cookies)
- Remember your preferences
- Measure Site usage and conversions in aggregate
- Attribute affiliate referrals through Shopify Collabs
You can control cookies in your browser settings. Blocking essential cookies may break checkout or prevent the Site from working correctly.
8. Third-Party Links and Services
The Site links to and integrates with third-party services, including Shopify, Instagram, and our email provider. This Privacy Policy does not cover those third parties. When you leave our Site or interact with an embedded third-party service, that provider's privacy policy applies.
9. Security
We use commercially reasonable technical and organisational measures to protect your information. Payments are processed by Shopify, which handles payment-card information in accordance with its own security and compliance practices. No system is perfectly secure, and we cannot guarantee absolute security. You use the Service at your own risk.
10. International Transfers
Your information may be processed and stored in jurisdictions other than your own, including where our service providers operate. Where required by applicable law, we rely on appropriate safeguards for such transfers.
11. Children
The Service is not directed to, and we do not knowingly collect information from, individuals under 18. If you believe a minor has provided us with information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent change. Material changes will be communicated on the Site. Continued use of the Site or Service after a change means you accept the updated policy.
13. Contact
For any privacy question or request:
Reviewal
Website: reviewal.io
Email: info@reviewal.io
Last Updated : 23rd of April 2026
Reviewal ("Reviewal", "we", "us", or "our") operates the website at reviewal.io (the "Site") and provides Instagram profile compliance audit services (the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over it.
By using the Site or purchasing the Service, you agree to this Privacy Policy. If you do not agree, do not use the Site or Service.
1. Who We Are
Reviewal is an online compliance auditing agency that helps creators, brands, and online businesses reduce the risk of reach suppression, content removals, and account restrictions on Instagram. We are an independent business and are not affiliated with, endorsed by, or connected to Meta Platforms, Inc., Instagram, or any of their subsidiaries.
Contact for privacy matters: info@reviewal.io
2. Information We Collect
2.1 Information You Provide Directly
- Contact information: name, email address, and any other details you submit through our intake form, contact form, or email correspondence.
- Order information: the Instagram handle you want audited, billing name, billing address, and any notes or context you provide at checkout or during the application step.
- Payment information: payments are processed by our third-party checkout provider, Shopify, and its payment partners. We receive only the limited order data that Shopify makes available to us as the merchant for the purpose of fulfilling your order. We do not receive or store full card numbers, CVV codes, or bank account credentials.
2.2 Information We Access from Public Sources
When you submit an Instagram handle for audit, we collect publicly visible data from that profile, including:
- Profile bio, display name, link in bio, profile picture
- Public posts, reels, story highlights, and their captions
- Follower and following counts, public engagement metrics (likes, comments, views) visible on the account
- Any other information the account has chosen to make public
We do not access private accounts, direct messages, or anything that requires logging into Instagram with your credentials. We do not scrape non-public data.
2.3 Information Collected Automatically
When you visit the Site, we and our service providers may collect:
- IP address, approximate location, browser type and version, device and operating system, referring URL, pages visited, time on page, and timestamps
- Cookie identifiers and similar tracking identifiers (see Section 7)
- Shopify checkout and analytics events
3. How We Use Your Information
We use the information we collect to:
- Deliver the Service — produce, quality-check, and send your audit report
- Process payments, issue receipts, handle refunds, and prevent fraud
- Communicate with you about your order, provide support, respond to inquiries, and send transactional emails
- Operate, secure, maintain, and improve the Site and Service
- Track affiliate referrals and calculate partner commissions through Shopify Collabs
- Comply with our legal, tax, and accounting obligations
- Enforce our Terms & Conditions and protect our rights
We do not:
- Sell or rent your personal information to third parties
- Send marketing emails without your consent
- Access private or non-public Instagram data
- Share the contents of your audit report with anyone other than you
4. How We Share Your Information
We share information only with the limited categories of recipients needed to run the business:
- Shopify Inc. — for checkout, payment processing, order management, and affiliate tracking (Shopify Collabs)
- Email and communication providers — for delivering your audit report and transactional emails
- Cloud hosting and file-storage providers — for hosting the Site and storing audit deliverables
- Analytics providers — for understanding Site usage in aggregate
- Professional advisors — such as accountants, auditors, and lawyers, where necessary
- Government or legal authorities — if required by applicable law, subpoena, court order, or to protect our legal rights
We may also disclose information in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to the acquirer honouring this Privacy Policy.
5. Data Retention
We retain personal information only for as long as is reasonably necessary to:
- Provide and support the Service
- Respond to questions, disputes, and refund requests
- Comply with our legal, tax, accounting, and regulatory obligations
- Enforce our Terms & Conditions and protect our rights
When information is no longer required for any of these purposes, we delete, anonymise, or archive it in accordance with applicable law. You may ask us to delete personal information we hold about you at any time by emailing info@reviewal.io, and we will honour the request except where we are legally required, or permitted, to retain it.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information, subject to retention required by law
- Object to or restrict certain processing
- Port your information to another service
- Withdraw consent at any time where processing is based on consent
- Unsubscribe from marketing communications at any time using the link in the email or by emailing us
To exercise any of these rights, contact info@reviewal.io. We may need to verify your identity before acting on a request.
California residents (CCPA / CPRA)
We do not sell or share personal information as those terms are defined under California law. You have the right to know what personal information we collect, to request deletion, and to be free from discrimination for exercising your rights.
EU / UK / EEA residents (GDPR / UK GDPR)
Our legal bases for processing are: (a) performance of a contract — delivering your audit; (b) legitimate interests — operating, securing, and improving the Service; (c) consent — marketing and non-essential cookies; and (d) legal obligation — tax, accounting, fraud prevention. You have the right to lodge a complaint with your local data-protection authority.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep the Site and checkout working (essential cookies, including Shopify session cookies)
- Remember your preferences
- Measure Site usage and conversions in aggregate
- Attribute affiliate referrals through Shopify Collabs
You can control cookies in your browser settings. Blocking essential cookies may break checkout or prevent the Site from working correctly.
8. Third-Party Links and Services
The Site links to and integrates with third-party services, including Shopify, Instagram, and our email provider. This Privacy Policy does not cover those third parties. When you leave our Site or interact with an embedded third-party service, that provider's privacy policy applies.
9. Security
We use commercially reasonable technical and organisational measures to protect your information. Payments are processed by Shopify, which handles payment-card information in accordance with its own security and compliance practices. No system is perfectly secure, and we cannot guarantee absolute security. You use the Service at your own risk.
10. International Transfers
Your information may be processed and stored in jurisdictions other than your own, including where our service providers operate. Where required by applicable law, we rely on appropriate safeguards for such transfers.
11. Children
The Service is not directed to, and we do not knowingly collect information from, individuals under 18. If you believe a minor has provided us with information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent change. Material changes will be communicated on the Site. Continued use of the Site or Service after a change means you accept the updated policy.
13. Contact
For any privacy question or request:
Reviewal
Website: reviewal.io
Email: info@reviewal.io